Fleischmann & Petschnig Dach (in following  F&P Dach), a roofing company, uses our software UBIK for efficient roof inspections.

The roofer performs the inspection offline using a tablet.

By scanning a QR code attached to the roof, the software jumps to the relevant data and documents.

Any damage to the roof is recorded in the inspection report, and UBIK automatically generates a comprehensive report on-site from this data.

The roof owner receives the report and can easily identify the necessary repairs.

Immediate attention is required for areas marked in red, while orange areas require attention soon. Green areas do not require repair.

UBIK generates a corresponding quotation and invoice automatically.

We asked Patrick Sintitsch, Division manager for roof maintenance, directly: What do you like about UBIK? What could be better?

Why did F&P Dach decided to work with Augmensys?

As Fleischmann & Petschnig, we were looking for a reliable partner to digitalise our roof maintenance and roof inspection processes.

How long have you been using our UBIK software for roof inspections?

We have been live and operating with Tele-Roofing since 2017.

Which projects have already been realised with UBIK?

Basically, we cover all roof maintenance in the Tele-Roofing programme.

This ranges from existing customers, where regular maintenance and repairs take place, to new customers where a complete survey of existing or newly installed roofs takes place.

Are there any particular features or aspects of the software that are particularly helpful for your requirements?

We are currently focussing on the Xamarin mobile application, as it allows our employees to carry out their daily work more quickly. We particularly like the quick handling of the photo documentation, especially when recording damage.

What do the roofers say about UBIK?

The Tele-Roofing application is very helpful for our employees. Of course, switching from existing processes to new ones is always difficult and bumpy. But thanks to constant adjustments and improvements, everyone is satisfied.

How does the use of UBIK affect FP Dach’s day-to-day business?

Thanks to new assessment systems such as the traffic light system for roofs, where the entire partial areas are classified according to a traffic light system based on their condition, we can react faster and present our customers with solutions and measures more quickly in order to avoid further damage or to be able to give our customers a clear statement as to whether their roof is already in need of renovation or not. These analyses of the inspection reports are then discussed with the customer following the roof maintenance in order to discuss the best possible measures with them and save costs at the end of the day.

How easy was it to integrate our software into your existing processes?

The start was very mixed and sceptical. Our employees were used to carrying out roof maintenance manually. When introducing a digitalised roof maintenance tool, there were a lot of questions regarding additional work or simplification of processes. After targeted training and discussions with our employees, it quickly became clear that this would make work much easier for our employees on site.

Was there a need for training for your employees to use the software effectively?

There is actually a constant and ongoing need for training.

Especially with regard to the constant innovations that are intended to make work easier for our employees.

Can you share specific examples of positive results or experiences that have resulted from using UBIK?

The office can now analyse roof maintenance much faster and react quickly to major deviations. As a result, the customer can count on results much more quickly and can already expect proposals for solutions, thus saving costs.

How has the feedback from your customers been since you started working with UBIK?

At the moment, customers don’t have that much contact with the tele-roofing itself, as most of it takes place in the background and the finished test report including the checklists is currently being sent to the customer.

How satisfied are you with our support?

Very satisfied. We always respond quickly to short-term enquiries. When it comes to larger construction sites, a quick solution is usually sought with great endeavour.

In general, the employees are always friendly and endeavour to resolve any problems, requests, etc. as quickly as possible to our complete satisfaction as quickly as possible.

Were there situations in which you needed support and how did you respond?

There have often been issues here where we have urgently needed support from the Augmensys team. This was always tackled immediately and clarified and resolved independently with the interface programmes of our software. The flow of information and feedback always reached us very quickly and was always very constructive and characterised by complete transparency.

Do you have plans to expand or change the inspection processes in the future?

We are in constant dialogue with Augmensys to further improve our product and implement new features. There are also other areas in which we are currently in dialogue. Here we benefit greatly from the ideas and suggestions from the Augmensys team that supports us.

Can you recommend, working with Augmensys?

In general, I can highly recommend working with Augmensys.

All requests, complaints and problems are dealt with immediately and we receive feedback or a proposed solution for each individual point within a very short period of time.

We also benefit greatly from the expertise of Augmensys for other exciting inspection processes for further implementations and improvements.

We’re saying a big thank you to Patrick and the whole team from F&P Dach for this incredible feedback and are very much looking forward to our future projects!

As part of the pilot project in cooperation with our partner WienEnergie, the newly developed possibilities of UBIK Guide for Mixed Reality guidance within critical activities such as the activation of plant components in the Flötzersteig and Arsenal power plants were extensively tested. The video gives an insight into usages like content creation or handling in the plant with the HoloLens 2 (Trimble helmet variant).

About UBIK Guide

UBIK Guide is the new mixed reality tool developed by Augmensys, which guides the user through the entire work process and thus supports learning while working by means of holographic instructions. The instructions are individually adapted to the needs of the customer and are visually linked to the application location, which means that the employee can immediately see what work needs to be done at what time and in what location.

It was long in the works and trimmed to perfection by the whole team. Now it’s finally here, say hello to UBIK 4!
In the following we want to summarize the most important changes that come with this new and improved version.

BRIEF TECHNICAL OVERVIEW

• Improved kernel for all clients.
• Based on our Universal Client Foundation (nuget packages) for our own client developments, and committed to providing more support to our partners in doing the same.
• Most new features will be available across all our clients, or they will be designed in a way that they require lower effort to reach new clients/platforms.

FEATURES

Property direct editing:

• It’s now possible to directly edit most frequently used types of properties inline, instead of in additional dialogs.
• The previously limited MRO task direct editing (boolean) is now extended to these property types as well.
• Added more parameters to some property editing related commands for better customizability.
• Better edit session management to prevent editing being overwritten by background content updates in rare cases.

Developer mode improvements:

• Supports the inspections of collection item through indexers.
• Supports type browsing from custom pinned data contexts.
• Currently opened dialogs can also be inspected.
• Added a button in the XAML browser to unpack all default templates

Security related improvements:

• The app now informs the web service to terminate the user session upon logout or app closing.
• The app no longer allows self-signed server certificates.

Performance:

• Improved the performance of content filtering through XAML customizing.
• Improved the app performance when deleting large amount of data (which happens when e.g. evaluating online queries).
• To improve the AR performance and reduce power consumption, POSE FUSION is now turned off by default and can be enabled when necessary
• PDF annotations are now treated as regular content changes and can be automatically saved (when AUTO SAVE MODE is on) as a result.

THE NEW LOOK

Overall, the goal was to provide a greatly enhanced, out of the box user experience, with little to no additional customizing efforts.

• More unified page designs.
• Quality of life improvements such as the ease of access to context menus.
• Better grouping of similar context related actions, such as branch download.
• Better text descriptions, icons and localization.
• Most features in the old app’s top & bottom bars can now be used in customized UI.
• Optimized the search result UI to better distinguish current and previous results.
• And many others…

Get the App

More Information on UBIK 4

Siemens and Augmensys are deepening their collaboration in the field of mobile applications in an industrial context. In the future, the augmented reality solution UBIK will technically contribute to expand Siemens’ portfolio for process automation. 

After many years of cooperation and many successful projects, the relationship between Siemens and Augmensys has now been further expanded as a logical step and a comprehensive partnership agreement has been concluded.

In the first step, Siemens will present the COMOS Mobile Worker, a new solution for AR applications that will also use UBIK technology. For customers, this will open up completely new possibilities in the areas of mobile maintenance, commissioning or remote access by experts, among others. Siemens will market and distribute the “COMOS Mobile Worker” worldwide. This means that Siemens customers will be able to benefit from a robust, operating system-independent mobile application that can be used standalone or fully integrated, without media discontinuity, and will also be able to use innovations such as augmented reality immediately.

We are looking forward to a successful partnership and are firmly convinced that our customers will benefit even more from the now combined know-how and that the market position of both companies will be strengthened as a result.

On Tuesday, June 29, the Austrian Federal Economic Chamber honored the above-average commitment and success of domestic entrepreneurs abroad with the Export Award 2021 and our CEOS Helmut Guggenbichler and Jürgen Kneidinger were part of the Exporters`Night!

Augmensys was awarded the Export Award 2021 Bronze in the category “Information and Consulting” and we couldn’t be happier!

The Export Award of the Austrian Federal Economic Chamber is given to companies that are particularly successful in foreign markets, so we are especially pleased that our efforts and hard work are also recognized in the international arena.

Many thanks at this point to the entire Augmensys team!

© FRANK HELMRICH PHOTOGRAPHIE